Position: Case Manager

Supervises: None

Reports to: Behavioral Health Site Supervisor


Position Overview

As Case Manager, you will have the ability to promote a culture in which each client’s point of view and preferences are recognized, understood, respected and tended to. You will have the ability to work with a dynamic team, who is in the process of modeling the way towards integrated healthcare, while working with a team that promotes learning and development opportunities, flexible scheduling as needed, and a supportive work/life balance.

Summary of Essential Duties and Responsibilities

  • Assist in gathering information for the development of a comprehensive assessment that includes, but is not limited to: psychiatric history (onset, course, and effect of illness, past treatment and responses, rick behaviors, and accomplishments), mental status, and diagnosis; physical health and dental health; use of drugs and alcohol; educational and employment assistance; social development and functioning assistance; activities of daily living (i.e. self-care, living situation, nutrition, money management); and family structure and relationships;
  • Document client progress and maintain a permanent record of activity per the agency’s established methods and procedures;
  • Contribute to the program’s ongoing assessment of client’s mental illness symptoms and client’s response to treatment;
  • Provide direct services to clients on an individual, group, and family basis in the community setting to teach symptom-management techniques and promote personal growth and development by assisting participants to cope with internal and external stresses and move ahead with their goals;
  • Provide supportive services to clients, such as assisting with obtaining benefits, finding, and maintaining work, securing necessary clothing and grooming supplies, wake-up calls, transportation, resume, and application assistance;
  • Provide ongoing assessment, mentoring, encouragement, problem solving, side-by-side services, skill teaching, support, and environmental adaptations to assist clients with activities of daily living;
  • Assist clients in finding and maintaining a safe and affordable place to live—apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating, and producing necessities (telephone, furniture, utility hook-up) Assist and support them to perform household activities, including house cleaning and laundry;
  • Assist and support clients in obtaining adequate financial support (help to gain employment and apply for entitlements). Teach money management skills (budgeting and paying bills) and assist clients in accessing financial services such as bank checking and savings accounts;
  • Helps clients access reliable transportation (obtain a driver’s license, car, car insurance, arrange for cabs, public transportation, or sober transport)
  • Assist and support clients to obtaining and effectively using a primary care physician, dentist, and eye doctor;
  • Organize and lead individual and group social and recreational activities to help clients structure their time, increase social experiences, and provide opportunities to practice social skills;
  • Participate in team coverage;
  • Perform other duties as assigned.

Minimum Qualifications

  • High School diploma or equivalent;
  • Proficient in computer use and applications commonly used;
  • Possess and maintain and active driver’s licenses;
  • Pass and maintain a clear background check as required for healthcare organizations under state and federal contracts.

Preferred Qualifications

  • Bachelor’s Degree in Social Services, Counseling or other related field;
  • Two (2) years’ experience working as a counselor, preferably in a behavioral health and/or substance use setting.


Eugenia Center is an Equal Opportunity Employer

It is Eugenia’s policy to seek and employ the best qualified individuals who are the best match for the position(s). We are committed to providing equal opportunity and access regardless of race, color, religion, creed, sex, gender identity, national origin, age, or presence of any sensory, mental, or physical disability, or any other status protected by law.